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In 2021, during the height of the pandemic, we had to close the doors of our small boutique. What we believed would be a short pause became a permanent shift — and despite everything we tried, we never fully recovered from losing our retail space.
Since then, we’ve continued online, putting care and intention into every single order. But our dream has always stayed the same: to reopen a physical boutique — a place where people can feel welcome, connect, and experience our pieces in person again.
Your support now means more than ever. Every purchase helps us take a step closer to reopening those doors. You’re not just shopping — you’re helping us bring something truly special back to life.
With love and gratitude,
Kensington Boutique
Frequently Asked Questions
Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.
Yes, you can return your order within 30 days of receiving it—please refer to our Return Policy for instructions and conditions.
You can track your order by entering your Order Number or Email/Phone Number on the "Track Your Order" page. Once you’ve entered your information and clicked "Track," you will be able to see the status of your order.
You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, Union Pay and Shop Pay.
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: support@kensington-boutique.co.uk
